All items listed under sale or purchased with promotional/coupon codes are non-refundable.
Orders made with Free Shipping are non-refundable.
Refunds are allowed, if we ship your package to the wrong address or you received the wrong items.
Refunds will be allowed, if the information mentioned on our site about the item you purchase, does not match the item you received, Please read product details before purchasing or contact us.
If Refund is allowed, Please be advised our company will deduct a $20 shipping fee, that we previously paid to ship the item to you. except if we ship the wrong item to you or we shipped to the wrong address.
If a refund is allowed, the buyer will be responsible for the return of the item and the shipping cost.
Please be advised, We can not issue a because you changed your mind, Please note, wig making takes hours and sometimes days.
We are not responsible if your item is lost, stolen or damage, when being returned to us.
Please do not cut lace, damage or wear the wig before returning. Please note, wigs will be inspected thoroughly when returned before a refund is issued.